Returns & Refunds policy
You are entitled to cancel your order within 30 days without giving any reason for doing so.
The deadline for canceling an order is 30 days from the date you received the goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement.
You can inform us of your decision by e-mail joyinblackparenting@gmail.com
We will reimburse you no later than 30 days from the day on which we receive the returned goods. We will use the same means of payment as you used for the order, and you will not incur any fees for such reimbursement.
Conditions for returns:
In order for the goods to be eligible for a return, please make sure that:
The goods were purchased in the last 30 days
The goods are in the original packaging
The following goods cannot be returned:
The supply of goods made to your specifications or clearly personalized.
The supply of goods which according to their nature are not suitable to be returned, for example goods which deteriorate rapidly or where the date of expiry is over.
The supply of goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Returning Goods
You are responsible for the cost and risk of returning the goods to us. You should send the goods to the following address:
1082 Nostrand Ave, Brooklyn NY 11225
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Gifts:
If the goods were marked as a gift when purchased and then shipped directly to you, you'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to you.
If the goods weren't marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to you later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us by e-mail joyinblackparenting@gmail.com
My name is Tempu Nefertari and this is my life work. For over 30 years I've been helping parents nurture positive relationships with their children and supporting them in living their best lives. A great part of my self-esteem work was done with children in schools and communities through Omololu -The Children's Foundation which I founded in Barbados in 2002. I worked with children & families affected & infected with HIV/AIDS, gifted children inclusive of those on the autism spectrum and with the range of attention deficit challenges in Barbados, Trinidad and the United States. No work with children is complete without working with teachers and I am grateful to have had the opportunity to train teachers in the Nefertari Re-Ma'at Approach for Building Self-Esteem in Children of Afrikan Descent. I've had the privilege of training and conducting workshops with teachers from across the Caribbean, the US, the UK and Afrika.
I am aware that I showed care and concern for children from the early age of 9, but it was confirmed as my life purpose in a life-changing vision I had at 19 where children called out to me from abandoned houses, caves and abusive homes to save them. This vision led me to work with the Save the Children Foundation founded in the UK by Kes Liqua Mimiran Zacharias and to start work on my self-esteem approach which had its early beginnings at a community-based school - the All in One Center- in Beetham Trinidad & Tobago. My work with families and children has benefitted from my qualifications and work in Agriculture, Law, Education, Pan-Afrikanism and as a Human Rights Activist. I am the mother of two, one of whom keeps watch over us from the heavenly realm.
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